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About Customer-Centered Interactive

Customer-Centered Interactive is an independent interactive media consultancy that delivers:
  • Competitive Advantage and intelligent analysis
  • Customer Loyalty and easy interaction by design
  • Affective Communication with useful, memorable content
  • Instant Access to the solutions your audience needs
  • Measurable Success with solid metrics
Service Summary
  • User-Centered Design
  • Web 2.0+ Application Design
  • AJAX Web Applications
  • User Interface Design · UI Design
  • Information Architecture · IA
  • User Experience Design · UX / UE Design
  • Content Management Systems · CMS Technologies
  • eCommerce · End-to-end eCommerce Solutions
  • User Interface Design · UI Design
  • Rapid Release Application Deployment · RRAD Methodology
  • Pay-per-click Ad Campaign Strategy & Management · PPC Advertising

Lessons Learned, Not Lessons Lost

The lesson of the post dot-com era is that customers are the oxygen of business. Great content, technology, and design are not enough. Leveling end-user goals with those of the organization is what creates success stories. Customer-Centered Interactive applies performance-proven knowledge to help breathe new life and new levels of acceptance into commercial and non-commercial enterprises.

Who Hires Customer-Centered Interactive?

Customer-Centered Interactive's principal and proprietor, Michael Cummings, is responsible for all aspects of client engagements. Michael has ten years experience in all aspects of Internet site strategy, design, implementation and team / vendor management.

As an independent contractor, Michael has worked with a wide range of companies in creative, technical and project management capacities. Clientele include Valley Design Group, Franklin Templeton Investments Inc., Seagate Technology Inc., Elemental Interactive, IBM, Coca Cola Co., Adaptec Inc. VirtualMotors, KrushMedia, AtreNet and many others. He'd also developed curriculum for, and taught, the Web Interface Design and Multimedia courses at Silicon Valley College.

Why pay top agency rates (90-140/hour) for the same services we provide at half the cost? Customer-Centered Interactive can support your initiative as an individual contractor, or as an agency, working with additional resrouces as needed to meet your goals and expectations.

See work for previous clients

Helping users solve problems
Helping clients tell their story
Client Access
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